Shipping Policy

Order Care free. We'll take care of the rest.

We design the delivery experience the same way we design our products: engineered, predictable and transparent. Below is a clear breakdown of how shipping works when you order from ESWYTCH.

Last updated: December 2025

Order Processing

Orders begin processing immediately after purchase.

  • Processing time: 1–2 business days.
  • Orders before 2 PM usually process same day.
  • Peak seasons may require an extra 24 hours.

Shipping Times

We partner with reliable couriers for consistent global delivery.

RegionStandardExpress
Europe5–10days4-8 days
USA & Canada5–12 days3–7 days
Rest of World7–15 days5–10 days

Shipping Costs

Shipping fees calculate automatically at checkout based on your region and method.

  • Transparent pricing at checkout.

Tracking Your Order

Every order includes tracked delivery.

  • You will receive a tracking link upon dispatch.
  • Tracking may update after 12–24 hours.

Delivery Issues & Delays

External factors (customs, weather, courier delays) may extend delivery times. If your order exceeds the estimated window, our support team will intervene directly with the courier.

Wrong Address or Changes

If you need to update delivery information:

  • Changes can usually be made within 12 hours.
  • Once in transit, modifications may not be possible.

Lost, Damaged or Missing

Your order is protected from dispatch to delivery.

  • Lost parcels replaced free of charge.
  • Damaged items replaced after review.
  • Missing items shipped immediately.

Customs & Import Fees

International customers may incur local customs/import duties. These are determined by your country and not collected at checkout.

Contact Us

For any shipping-related inquiries, contact our support team at support@eswytch.com.